{"id":3,"date":"2025-10-14T22:22:21","date_gmt":"2025-10-14T22:22:21","guid":{"rendered":"https:\/\/new.valenciaandgo.com\/?page_id=3"},"modified":"2026-04-01T22:29:16","modified_gmt":"2026-04-01T22:29:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/upgrade.valenciaandgo.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f003e e-flex e-con-boxed e-con e-child\" data-id=\"b2f003e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc652da e-con-full e-flex e-con e-child\" data-id=\"dc652da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4edf255 elementor-widget elementor-widget-heading\" data-id=\"4edf255\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f37f247 e-flex e-con-boxed e-con e-parent\" data-id=\"f37f247\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-057efa1 e-con-full e-flex e-con e-child\" data-id=\"057efa1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cec0aa3 elementor-widget elementor-widget-spacer\" data-id=\"cec0aa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03542b5 elementor-widget elementor-widget-text-editor\" data-id=\"03542b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The following information on our Privacy Policy reflects the commitment of www.valenciaandgo.com (hereinafter Valencia &amp; Go) to maintain and guarantee secure professional relationships through the protection of personal data, guaranteeing our clients' right to privacy. In this document we explain how we use the personal data of the users of the web portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74bf351 e-con-full e-flex e-con e-child\" data-id=\"74bf351\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc30b88 elementor-widget elementor-widget-text-editor\" data-id=\"bc30b88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personal Data\u201c shall mean any information concerning an identified or identifiable natural person. This includes, but is not limited to, first name, last name, postal and e-mail address, as well as telephone number.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3a7994 e-con-full e-flex e-con e-child\" data-id=\"e3a7994\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a19db6e elementor-widget elementor-widget-text-editor\" data-id=\"a19db6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any personal data you provide when visiting any of our web portals, will be treated in accordance with the rules of data protection and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which personal data is used by Valencia &amp; Go, owner of the website and responsible for its processing:<\/p>\n<ul>\n<li>Manage the contact forms to deal with your requests for information and respond to the issues raised, as well as to carry out any actions required to manage the sale and the product purchased, including the management of guarantees.<\/li>\n<li class=\" translation-block\">In the case of the registration form, process its conversion to <em>registered user<\/em> in order to be able to carry out the corresponding actions.<\/li>\n<li>In both cases, to send you information about products and services, including events or activities promoted by Valencia &amp; Go. that may be of interest to you.<\/li>\n<li>Also, to report on any business, commercial or social aspects of the company and the activities it organises or in which it participates.<\/li>\n<li>Knowing the user's preferences and interests in order to better understand and meet their needs.<\/li>\n<\/ul>\n<p>In any case, all users are informed of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to provide such data may prevent the provision of those Services that depend on the knowledge of such data, and we are therefore released from any liability for the non-provision or incomplete provision of these Services.<\/p>\n<p>It is the user's obligation to provide truthful information and keep it up to date. Consequently, Valencia &amp; Go reserves the right to exclude from the services and proceed to the cancellation of the service to any user who has provided false data, without prejudice to other actions that may apply in law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4617ff7 e-con-full e-flex e-con e-child\" data-id=\"4617ff7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d06eed elementor-widget elementor-widget-text-editor\" data-id=\"2d06eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The legal basis for the processing of your data is the response to enquiries made via the website, which involves the implementation, at the request of the data subject, of pre-contractual measures by the data subject.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ede5067 e-con-full e-flex e-con e-child\" data-id=\"ede5067\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e580c9 elementor-widget elementor-widget-text-editor\" data-id=\"8e580c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The data will be kept for the time necessary to respond to queries, provide the requested service and fulfil the stated purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a20320 e-con-full e-flex e-con e-child\" data-id=\"1a20320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-655d733 elementor-widget elementor-widget-text-editor\" data-id=\"655d733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data will not be disclosed to any third party. In the event that it is necessary to communicate your information to a third party, your consent will be requested.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af78699 e-con-full e-flex e-con e-child\" data-id=\"af78699\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32dffbe elementor-widget elementor-widget-text-editor\" data-id=\"32dffbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Valencia &amp; Go, has a special concern to ensure the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties. For example, our web portals use Https data encryption protocols.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e89b17 e-con-full e-flex e-con e-child\" data-id=\"6e89b17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c32b8 elementor-widget elementor-widget-text-editor\" data-id=\"a3c32b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The mere fact of visiting this website or using the services of Valencia &amp; Go does not imply that any personal data that identifies a User is automatically registered. However, we inform you that while browsing the website \u201ccookies\u201d are used, small data files that are generated in the user's computer and that allow us to obtain the following analytical information:<\/p>\n<ul>\n<li>a) The date and time of access to the Web, allowing us to know the busiest times, and to make the necessary adjustments to avoid saturation problems at our peak times.<\/li>\n<li>b) The number of daily visitors to each section, allowing to know the most successful areas and to increase and improve their content, in order to obtain a more satisfactory result for users and to improve the design of the contents.<\/li>\n<li>c) The date and time of the last time the user visited the Website in order to carry out analytical and statistical studies on the use of the website.<\/li>\n<li>d) Security elements involved in controlling access to restricted areas.<\/li>\n<\/ul>\n<p>For more information visit our cookie policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-383dc3e e-con-full e-flex e-con e-child\" data-id=\"383dc3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9b1de5 elementor-widget elementor-widget-text-editor\" data-id=\"d9b1de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\" translation-block\">All users may exercise any of the rights granted by the data protection regulations, such as the right of access, limitation of processing, deletion, portability, etc. by writing to the address <u><a href=\"mailto:info@misopo.com\" target=\"_self\">info@valenciaandgo.com<\/a><\/u> from the same e-mail account used for registration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4178778 e-con-full e-flex e-con e-child\" data-id=\"4178778\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97fbbd0 elementor-widget elementor-widget-text-editor\" data-id=\"97fbbd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any user may object to the use of their information for the purposes of advertising, market research or satisfaction surveys, and may revoke their consent at any time (without retroactive effect). To do so, please send an e-mail to info@valenciaandgo.com. When you receive advertising by e-mail, you may also object from that e-mail by clicking on the link included in the e-mail and following the instructions provided.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fe1ebe e-con-full e-flex e-con e-child\" data-id=\"5fe1ebe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26a385 elementor-widget elementor-widget-text-editor\" data-id=\"e26a385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-page-content main-page-wrapper\"><main id=\"main-content\" class=\"wd-content-layout content-layout-wrapper container\" role=\"main\">\n<div class=\"wd-content-area site-content\">\n<article id=\"post-3\" class=\"entry-content post-3 page type-page status-publish hentry\">\n<div class=\"wpb-content-wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<p>Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to access and be aware of the latest changes that may have been incorporated. In the event that such changes relate to the consent provided by the user, in which case you will be sent a separate and independent notification to collect it again.<\/p>\n<p>If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or take any action in relation to your personal data, please contact us at the following email address info@valenciaandgo.com.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/main><\/div>\n<div class=\"wd-prefooter\">\n<div class=\"container wd-entry-content\">\n<div class=\"wpb-content-wrapper\">\n<div class=\"vc_row wpb_row vc_row-fluid vc_custom_1613551869413 vc_row-has-fill\" data-vc-full-width=\"true\" data-vc-full-width-init=\"true\">\n<div class=\"wpb_column vc_column_container vc_col-sm-4 text-left\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div id=\"wd-68878b95e0459\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-68878b95e0459 wd-title-color-default wd-title-style-default text-center  wd-underline-colored\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La siguiente informaci\u00f3n sobre nuestra Pol\u00edtica de Privacidad refleja el compromiso de www.valenciaandgo.com (en adelante Valencia &amp; Go) por mantener y garantizar relaciones profesionales seguras mediante la protecci\u00f3n de los datos personales, garantizando el derecho a la privacidad de nuestros clientes. En este documento explicamos c\u00f3mo utilizamos los datos personales de los usuarios del portal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de privacidad | Valencia &amp; Go<\/title>\n<meta name=\"description\" content=\"Consulta c\u00f3mo tratamos y protegemos tus datos personales, qu\u00e9 informaci\u00f3n recopilamos y cu\u00e1les son tus derechos como usuario de Valencia &amp; Go\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de privacidad | Valencia &amp; 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